Frequently Asked Questions
Q. How do I order uniform.
A, Orders for products listed on the website can be completed online. If you require items that are not listed please contact us by email or phone.
Q. Who do I actually pay.
A. You will be invoiced by Hendersons through the Central Billing Channel as normal.
Q. Where are our uniforms produced?
A. All uniforms are produced locally here in Northern Ireland by Resonate Branding Ltd in Lisburn.
Q. Do I have to place my order online?
A. For general products please complete the online order system. If you have garments requirements that are not listed please contact us.
Q. Can I add my own store name or logo?
A. At the checkout page you have the option to add your store name embroidered onto the garments. If you require any other logo’s please contact us for more information before ordering.
Q. I’m not sure exactly what sizes I need, can someone come and see me?
A. We can provide a full range of sizing samples for you. Call us before placing your order to arrange a call out.
Q. How long will my order take to arrive?
A. General orders will be completed within 5 – 10 working days. For custom garments or promotional items it may take a little bit longer. You will be notified of lead times once your order has been placed.
Q. What if something does not fit?
A, Please see our Terms & Conditions page for more information.
If you have more questions please CONTACT US